What's new in Frontegg Product Updates

Frontegg updates

Announcement
New
product updates
January 31, 2025

January 2025 Release Notes

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New support portal with AI chatbot

The sooner you get answers from Frontegg support, the sooner you can resolve requests from your accounts. Our new support portal comes with an AI-powered chatbot, giving Frontegg users 24/7 access to instant help and ticket history. Within the user-friendly interface you can get many answers without waiting, allowing you to serve your accounts faster than before.

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Twilio and Twilio Verify connectors

We're excited to roll out our new Twilio and Twilio Verify connectors! Now, you can integrate your Twilio account to send SMS, voice calls, and WhatsApp messages for login and MFA. Whether you’re using Twilio’s standard integration or Twilio Verify, we’ve got you covered with a simple guide to set everything up. Managing communication with your users just got a whole lot easier.
  • Twilio connectors: SMS for login and MFA
  • Twilio Verify connectors: SMS, voice call, and WhatsApp for authentication

👉 Learn more about Twilio connectors.

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Token management in the portal

Customer success managers and developers alike will appreciate the ability to manage tokens for an account directly in the Frontegg Portal. You can create, read, update, and delete tokens for specific accounts with ease, eliminating the need for external tools or developer support. This empowers the customer success manager to handle token-related tasks independently and boosts security by simplifying the process.

👉 Learn more about token management.

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Enhanced user search

Easily locate specific users in the management portal with full-text search capabilities. This improvement streamlines user management by allowing more intuitive and efficient searches across the user table.

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Add IP and domain restrictions in the management portal

Customer success teams can now manage IP and domain restrictions directly within the account page through an allow/deny list. This helps control access permissions with more granularity—all without relying on dev resources.

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